Transform Touchpoints
Into Customer Success

Empower your brand with strategies that transform customer interactions into lasting engagements

Smart Worth Consulting supports customer-focused organisations build better engagement with their own customers​

We are committed to fostering a customer experience that thrives on the synergy between business objectives and the value of human interactions.​

Services

Identify New Revenue Strategy

Is your price setting still mainly influenced by your competitor’s latest price? Break free from the norm.

Let us guide you towards a differentiated pricing approach, leveraging data analytics to create fresh revenue streams

Charge Your Acquisition & Retention

Selling isn’t just about transactions; it’s about shaping decisions. Understanding the special criteria that different customers use to make choices empowers you to tailor your approach to attract and retain them.
Let us add value to your offer by placing them in the right context

Power Customer Experience

Empowering your customers to make easier and simpler decisions lies at the core of an exceptional customer experience. By sharing the value of your offer in an easy, attractive, timely, and relatable manner, you can delight them.

Let’s reframe your communication strategy to drive lasting customer satisfaction

Turn Discounts To True Loyalty

Discounts  can drive sales in the shorter term.  Same time  you lower the customer future price acceptance and often put the perceived value of your offer to lower-quality brands . Some price levels are even suspiciously low for a good quality.

Let us jointly create new promotions that drive sales, recommendations and increase loyalty

Trusted Excellence

Our Approach

At our core, we excel at defining issues, fostering productive dialogues, and crafting strategies that elevate customer engagement and create memorable experiences

Purpose & Mission

We assist organizations in empowering their customers to independently comprehend choices and alternatives, enabling them to pursue objectives aligned with their existing preferencesng that you receive the highest level of service.

Growth & Monetization

Pricing is meticulously crafted to align with the perceived  value and decision-making of your customers. By integrating data-driven insights and prudent market research, we develop cohesive pricing and sales strategies that synergize effectively and reflect all important aspects of your customer.

Organisation & Cultures

We cooperate  seamlessly with organisations, where  operational models, working cultures and strategic goals actively incorporate customer experience and service design. These fundamental values enable us to leverage on the cultural strengths to deliver results with impact and customer satisfaction

About Us

“We can enhance the value of your products and services by merging data-driven methodologies with a deep understanding of customer behavior.”

Kornel Klusoczki

“I upscale your business with innovative concepts and niche strategies tailored to simplify and ease customer decision-making”


Professional Profile:
o International experience in Behavior Economic training and implementation of interventions.
o Consumer Psychology expert supporting Customer Experience Objectives
o Pricing and Monetization strategies
o Market Insights to drive new concepts in product propositions
o Circular Economy and Sustainability Strategies
o Strategic Business Development,  International Banking Group

Igor Babic

“By spearheading your organization’s pricing strategies, I am fully committed to enhancing your competitive edge and solidifying your position in your market.“

Professional Profile:
o Recognized by the Professional Pricing Society for expertise in pricing strategies.
o Certified Pricing Professional (CPP) with a robust background in economics.
o University alumni, specializing in Foreign and Domestic Trade.
o Former Pricing Leader at a large international retail bank, focusing on pricing and value management
o Extensive international retail banking experience in SEE Region

Let’s start a conversation

Tell us your concerns, we are going to support you

Address

Fred Zinnemann Platz 4
Vienna , Austria

kornel.klusoczki@smartworth.net

igor.babic@smartworth.net

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